Shipping policy
At Babu Pearls, we are committed to delivering your jewellery safely and on time. Please review our shipping policy before placing an order.
Order Processing Time
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Orders are processed within 2–4 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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Processing time does not include shipping or transit time.
Shipping Locations
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We currently ship across India only.
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International shipping is not available at this time.
Shipping Methods & Delivery Time
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Orders are shipped through trusted third-party courier partners.
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Estimated delivery time is 4–7 business days after dispatch, depending on location.
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Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
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Any promotional free-shipping offers are subject to change without prior notice.
Order Tracking
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Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email (as applicable).
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Customers are responsible for tracking their shipments using the provided details.
Address & Delivery Responsibility
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Customers must ensure that the shipping address and contact details provided are accurate and complete.
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Babu Pearls is not responsible for delays or non-delivery due to incorrect or incomplete address details.
Failed Deliveries & Reattempts
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If a delivery attempt fails due to customer unavailability or incorrect address, re-shipping charges (if any) will be borne by the customer.
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Orders returned to us due to unsuccessful delivery will not be eligible for refund.
Damaged or Tampered Packages
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If the package appears damaged or tampered at the time of delivery, customers are advised not to accept the delivery and immediately inform us.
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Any delivery-related issues must be reported within 24 hours of delivery, along with an unboxing video.
Shipping Delays
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Babu Pearls is not liable for delays caused by courier partners, natural disasters, strikes, or unforeseen circumstances beyond our control.
Contact Us
For shipping-related queries, please contact us through our official website: